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Frequently Asked Questions

Everything you need to know about our fillable tea bags, ordering, shipping, and more.

Using the Tea Bags

  • Are the tea bags already filled with tea?

    No. Our tea bags are empty and designed for you to fill with your favorite loose-leaf tea or herbs.

  • How much tea should I put in each bag?

    Use the amount recommended for the tea you are brewing. For many loose-leaf teas, that is about 1 teaspoon per cup, but some blends need more or less.

  • How do I close the tea bag?

    After adding your tea, gently pull the drawstring closed. The drawstring helps keep the loose leaves contained while steeping.

  • Can I reuse the tea bags?

    The tea bags are designed for single-use brewing. Some teas can be re-steeped for a second cup using the same filled tea bag, depending on the tea.

  • Can I use them for herbs too?

    Yes. They can be filled with loose-leaf tea, herbs, or herbal blends.

  • Can I use them for hot and cold tea?

    Yes. They can be used for both hot and cold steeping.

  • Will they affect the flavor of my tea?

    They are designed not to interfere with the flavor of the tea, so you can enjoy the taste of the blend you choose.

Materials

  • What are the tea bags made from?

    Our tea bags are made from unbleached, plant-based PLA nonwoven fabric derived from corn starch.

  • Are the tea bags bleached?

    No. Our tea bags are unbleached.

  • Do they contain nylon?

    No. They are made without nylon or conventional petroleum-based plastic.

  • Do they contain paper or glue?

    No. The tea bags themselves are paper-free and glue-free.

  • Are the tea bags compostable?

    The PLA material used in the tea bags is designed for compostability under certain conditions. Composting access and requirements vary by location, so we recommend checking with your local composting facility.

Orders & Offers

  • How does the Buy 4, Get 1 FREE offer work?

    Add any 5 qualifying 30-count tea bag packages to your cart and the lowest-priced package is free.

  • Do I have to choose five different designs?

    No. You can mix and match designs or choose multiples of the same one.

  • Do seasonal designs count toward the offer?

    Yes. Qualifying seasonal 30-count tea bag packages count toward the Buy 4, Get 1 FREE offer while they are available.

  • Can I buy more than five packages?

    Absolutely. You can order as many packages as you like.

  • Can I use a discount code with the Buy 4, Get 1 FREE offer?

    Some promotions may not be combined. Your cart or checkout will apply the eligible offer.

  • Do you offer a first-order discount?

    Yes. Join our email list to receive 10% off your first order and early access to limited-edition collections.

Shipping & Returns

Custom & Wholesale

  • How much is shipping?

    Shipping is $5.99 for orders under $50.

  • Do you offer free shipping?

    Yes. Orders of $50 or more ship free.

  • How quickly will my order ship?

    Orders are typically processed within 1–3 business days, Monday through Friday.

  • How are orders shipped?

    Orders ship via USPS.

  • Can I return my order?

    Unopened packages may be returned within 30 days of delivery.

  • Can opened packages be returned?

    Because these are products used with food and beverages, opened packages are not eligible for return for hygiene reasons.

  • What if my order arrives damaged or incorrect?

    Please contact us at support@acupofcute.com and we will make it right with a replacement or refund, depending on the situation.

  • What if my package is marked delivered but I cannot find it?

    Check around your delivery area and with anyone else at the address first. If it still cannot be located, contact us so we can help determine the next step.

  • Do you create custom tea bags?

    Yes. We offer custom tea bags with your own artwork, branding, or design on the tags for qualifying custom orders.

  • Who are custom tea bags good for?

    Custom tea bags are a great fit for businesses, events, hotels, spas, weddings, client gifts, promotional campaigns, and other branded experiences.

  • Where can I learn more about custom orders?

    Visit our Custom Tea Bags page for details and to submit an inquiry.

  • Do you offer wholesale?

    Yes. Retailers can shop our wholesale collections through Faire.

  • Are all retail designs available wholesale?

    Availability may vary by collection and season. Check our Faire shop for the current wholesale assortment.

Still Have a Question?

We’re happy to help.


Email us at support@acupofcute.com and we’ll get back to you within 1–2 business days.

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