FREE SHIPPING on orders $50+
Shipping & Delivery
We know waiting for something cute to arrive is hard. Here’s what to expect once you place your order.
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Orders are typically processed within 1–3 business days, Monday through Friday.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order ships, you’ll receive a shipping confirmation email with tracking information when available.
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Orders under $50: $5.99 flat-rate shipping
Orders $50+: FREE shipping
Free shipping is automatically applied when your order qualifies.
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Orders are shipped via USPS.
Delivery time depends on your location and USPS transit times after your order leaves us.
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When tracking is available, you’ll receive it by email once your order ships.
Please allow a little time for tracking information to update after your package has been handed off to USPS.
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We currently ship within the United States.
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Sometimes USPS marks a package as delivered shortly before it actually arrives.
If your tracking says delivered but you can’t find your package:
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Check around your delivery area
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Check with anyone else at your address
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Check with neighbors or your building office, if applicable
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Allow a short period of time in case the carrier completes delivery later
If you still can’t locate your order, email us at support@acupofcute.com and we’ll help determine the next step.
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If your order arrives damaged, incomplete, or incorrect, please contact us at support@acupofcute.com.
Include your order number and, if possible, a photo of the issue so we can help quickly.
Depending on the situation, we’ll arrange a replacement or refund.
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We’re happy to help.
Email support@acupofcute.com and we typically respond within 1–2 business days, Monday through Friday.